Professional assistance
Breakdowns are unexpected, but we aren’t.
Jump starting
We’ll be there to give your battery a kick start.
Emergency tyre changes
Day or night, we’ll help you change tyres in an emergency.
Vehicle towing
In the unlikely event that you’ll need it – towing to your nearest Holden dealer.
One call to 1800 HOLDEN will get you the help you need
| Standard Roadside Assistance | Ultra Roadside Assistance No longer available |
Volt Ultra* Roadside Assistance No longer available |
|
|---|---|---|---|
| Mechanical Breakdown Attempt to mobilise |
x | x | x |
| Wheel Change | x | x | x |
| Wheel Change Tow Unservicable spare tye, gel or inflator-kit |
x | x | x |
| Flat Battery Boost | x | x | x |
| Flat Battery Tow 16.5-kWh lithium-ion battery pack & electric drive motor |
N/A | N/A | x |
| Battery Replacement 12V within battery warranty |
x | x | x |
| Battery Replacement 12V outside battery warranty |
Driver Expense | Driver Expense | Driver Expense |
| Lockout Attempted access |
x | x | x |
| Lockout Locksmith attendence or tow |
Driver Expense | x | Driver Expense |
| Out of Fuel Provision of sufficient fuel to nearest service station. Driver may be charged for fuel. |
x | x | x |
| Out of Fuel Tow to nearest service station |
x | x | x |
| Out of Fuel LPG Only Fitted Tow to nearest service station |
x | x | N/A |
| Towing Metro |
To nearest Holden Dealer if present, or Holden Roadside Assistance Provider | To nearest Holden Dealer or authorised Holden Dealer of Driver's choice within 50km from breakdown | To nearest Holden Dealer or authorised Holden Dealer of Driver's choice within 50km from breakdown |
| Towing Country |
To nearest Holden Dealer if present, or Holden Roadside Assistance Provider | To nearest Holden Dealer if present, or Holden Roadside Assistance Provider | To nearest Holden Volt dealer if present or Holden dealer |
| Towing After Hours |
To the holding yard then to nearest facility as above | To the holding yard then to nearest facility as above | To the holding yard then to nearest facility as above |
| Towing Driver elects alternative towing destination |
Metro (up to 20kms), Country (within town area of local Holden Roadside Service Provider) | Metro (up to 20kms), Country (within town area of local Holden Roadside Service Provider) | Up to 50kms |
| Off-Road Rescue | Driver's Expense | Driver's Expense | Driver's Expense |
| Special Equipment | Driver's Expense | x | Driver's Expense |
| RA Metro Taxi Service One way fare up to $55 |
x | x | x |
| Personal Effects Cover up to $250 |
N/A | x | N/A |
| Replacement Vehicle | N/A | N/A | 3 days @ $110 per day |
| Advice Referral assistance |
x | x | x |
| Medical Advice | x | x | x |
| Customer Services | N/A | Maximum benefit $1,100 per annum | Maximum benefit $1,100 per annum |
| Accommodation Only @ up to $132 per night | N/A | 3 nights | 3 nights |
| Accommodation with Car Rental | N/A | 3 nights @ up to $132 per night | 3 nights @ up to $120 per night |
| Car Rental with Accommodation @ up to $110 per day | N/A | 3 days | 3 days |
| Vehicle Recovery | N/A | x | x |
| Medical Repatriation | N/A | $5,500 per annum | $5,500 per annum |
| Accidents / Insurance Related Incidents | Driver's Expense | Driver's Expense | Driver's Expense |
